How do I enable two-factor authentication for my account?
226 views | Last modified 7/17/2023 9:36:22 AM EST

Enabling Two-factor authentication is a very simple process. 

Follow the steps below to enable two-factor authentication to your Tax990 account:

New User

If you are a new user, once you create a Tax990 account, you will be prompted to enable Two-Factor Authentication. Follow the below steps from Step 3 to enable the authentication.

Existing User

Step 1: Sign in to your Tax990 account.

Step 2: Click My Account from the dashboard and choose Two-Factor Authentication(2FA).

Step 3: As an initial step in enabling 2FA, you are required to install any one of the following authentication apps on your mobile device:

  • Google Authenticator
  • Authy by Twilio
  • Microsoft Authenticator
  • 2FA Authenticator
  • LastPass by GoTo

Step 4: Tax990 recommends that you verify your phone number. This gives you another option for recovering your account if you lose the device with the authenticator app.

Step 5: Proceed to scan the QR code or by entering the keys using the authenticator app on your mobile device.

Step 6: After adding the account details, you need to input the 6-digit verification code displayed in the authenticator app to activate the two-factor authentication. Click Verify Authentication Code.

Step 7: You'll receive a recovery codes once you've enabled Two-Factor Authentication. It's important to save this code, as it can be used to access your account if you're unable to receive the codes from your mobile device. Keep in mind that recovery codes are for one-time use only, and using them will deactivate the Two-Factor Authentication feature for your account.

After enabling 2FA, you will be automatically signed out of your account, and when you attempt to sign in, you will be prompted to provide two forms of identification. The first identification form is your regular password to sign in, and the second form is a randomly generated 6-digit code from the authentication app.

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