Tax990 Knowledge Base

How to view/get the recovery codes?

Step 1: When you enable the Multi-Factor Authentication, the recovery codes will also be enabled. To access them, click the Profile icon from the Dashboard and select ‘Multi-Factor Authentication (MFA)’

Step 2: To view the recovery codes, click the ‘View’ button on the Recovery Options column

Step 3: A pop-up window will appear, asking you to enter your password and click ‘Continue’.

Step 4: You’ll be directed to the screen containing your Recovery Codes. There, you can either download or copy and save the codes for later use