I haven’t received a verification code while creating a new account. How to fix the issue?
303 views | Last modified 7/17/2023 3:45:52 AM EST

Applicable To
990-PF 990-N 990-EZ 990 8868 1120-POL

Below are the possible reasons for not receiving the OTA code in your email.

  • Your verification code email might have been in the spam folder.
  • Verification codes will not be generated if you have given an incorrect email address.

If you still can't find the email, please reach out to our support team at [email protected] or by calling 704.839.2321.
 

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