I have entered the OTA/Verification code received from Tax990, but it shows that I have entered an incorrect code. How to fix this issue?

Below are the possible reasons for the incorrect error message.

• It will not be accepted if you requested a new OTA/Verification code but entered the old code.
• Attempting to use the code after its expiration time will result in it being rejected.

Try generating a new code by clicking 'Resend Code' and enter the same in your account before expiration.

If you are still facing the issue, please reach out to our support team at [email protected] or by calling 704.839.2321.