FAQ

• Which IRS Form 990 do I file?
• Where I can find my tax-exempt status?
• How do I know my organization's Tax Period?
• What is the penalty for filing Form 990 late?
• How to reinstate tax-exempt status if revoked?
• Should IRS Form 990 filings be made public by Exempt Organizations?
• Should I still complete 990-PF if my organization has zero gross revenue?
• Do I need to file Form 990-PF if my tax-exempt status was revoked?
• Can I file Form 990 or 990-EZ instead of Form 990-PF?
• How do I amend a previously filed 990-PF return?
• What is the cost to amend a Form 990-PF return?
• Can I paper file Form 990-N for my organization?
• Can I file Form 990 or Form 990-EZ instead of Form 990-N (e-Postcard)?
• What is the penalty for filing the Form 990-N late?
• Who must file Form 990-EZ?
• Which organizations are not required to file Form 990-EZ?
• What is the group exemption number?
• How do I file an extension for Form 990-EZ?
• What is unrelated business taxable income in Form 990?
• What's the time taken by the IRS e-file system to process the return?
• My subordinate organization is included in a group return. Do I have to file Form 990?
• What are the requirements for a fully completed Form 990?
• What is the cost to amend a Form 990 return?
• What is IRS Form 8868?
• When is the due date for Form 8868?
• Who must file Form 1120-POL?
• How do I file an extension for Form 1120-POL?
• When is the due date for IRS Form 990?
• How do I know whether my organization is tax-exempt from the IRS?
• Who can file a 990-N e-Postcard?
• What is a private non-operating foundation?
• What are non-operating private foundations?
• Can I E-File 990 series forms for prior years in Tax 990?
• How do I correct a rejected IRS Form 990?
• My organization wants to change its accounting method. Is any additional filing required?
• What type of savings and temporary cash investments must be stated while filing Form 990-PF?
• What is a conformed copy?
• What is the minimum investment return?
• What must be listed as Program service revenue in Form 990-PF?
• What is unrelated business gross income?
• What parts of Form 990-T must be made available for public inspection?
• Can I download my 990 return before transmitting it to the IRS?
• Can I download the completed forms before making the payment?
• Where can I download my 990 return?
• Is it mandatory to fill out schedules when filing Form 990?
• Can I save my return and come back later to complete my form?
• Can I switch the filing method from form-based to interview-based or vice-versa mid-way?
• How do I access my returns previously filed using your service?
• I don’t have an EFIN? Can I e-file my Form 990 return?
• I have a paper copy of my 990 return. Can I upload the form and e-file it?
• I paper-filed my original return with the IRS. Can I file an amendment return here?
• Can I review the form before transmitting it to the IRS?
• How do I download my 990 return?
• I don’t remember my account password. What should I do?
• How do I know my return is accepted by the IRS?
• My organization is under group exemption, but I can’t remember the GEN number. What should I do?
• I transmitted my federal return to the IRS using your service. Can I file CA Form 199 now?
• Can I fill out the 8868 extension form before the tax year closes?
• How will I know the status of my return?
• How do I check the status of my application for Tax-Exempt status?
• How do I delete my current return?
• Can I import the information I filled for the federal return into my state return?
• Where do I fill out the tax preparer's information?
• Where can the invited user review my form?
• Does a tax preparer with a PTIN need an ERO number to e-file Form 990 return?
• I have some Schedule PDFs that need to be attached with my return. Can I upload them?
• What forms does Tax990 support?
• I'm about to pay for my return. Will there be a receipt after I complete my payment?
• Do you support Form 990-T?
• How much will it cost to file a 990 with you?
• Will I be able to download a draft copy for management review before I e-file with the IRS?
• Where can I find the payment receipt?
• How do I correct and retransmit a return that the IRS rejected?
• Does your software support state filing?
• How do I file 990-N for a prior year?
• Where can I download the IRS acceptance letter of my 990 return?
• I have a completed 990 return on my computer. Can I scan and upload it to your software for e-file?
• When I complete the payment, will my return gets automatically transmitted to the IRS?
• How can I print a copy of the return before filing?
• I shared my 2021 return with a board member for review. Will the 2022 return be automatically shared?
• I completed my 990 return. How do I share it with an officer to sign before transmitting it to the IRS?
• Where can I find my IRS submission ID for the return I filed with the IRS?
• When I pay my Tax 990 e-filing fee, does it include the tax amount I owe to the IRS?
• How do I sign a form that I’m going to submit electronically?
• I filed my 2021 return by mail. Can I upload my current year’s return and e-file with your software?
• Is there an option to attach my foundation’s contribution information when I e-file Form 990-PF?
• Can I edit my return after completing the payment?
• How are schedules enabled in interview-based filing?
• Can I file my prior year 990 return with you?
• Is it mandatory to file Schedule O with Form 990?
• How can I find my organization's tax year?
• What is the difference between a 990 and a 990-T?
• My organization has zero unrelated business income tax. Do I need to file Form 990-T?
• Can I e-file Form 990-T for prior years with Tax990?
• Who is required to file Form 990-T?
• Which organization's Form 990 return is due by November 15, 2023?
• Should government grants be reported on 990 Schedule B?
• Should I attach a copy of my governing documents along with my form 990?
• Where do I report in-kind contributions on Form 990?
• Are in-kind services reported on 990?
• Are political committees required to file Form 990?
• Can I electronically file an amended 990 return?
• Where do I report charitable contributions on Form 990?
• How do I report PPP forgiveness on 990?
• Can I retransmit my rejected return for FREE with Tax 990?
• How can I complete my schedules in Form-based and Interview-based filing?
• How long can a return take to get accepted/rejected by the IRS?
• Is it mandatory for organizations to list their primary activities and program services on 990/990-EZ?
• Can I e-file 990 for organization with short tax year, an exempt application pending, or a name change?
• I need to close my Tax 990 account. What should I do?
• What information must I provide for creating a CPA account with Tax 990?
• Can I revert the information that has been entered while switching between the filing types?
• Can I e-file Form 990-T for the 2019 tax year?
• Where can I find my previously accepted returns?
• When can the Approver or Reviewer review my form in the portal?
• What forms do Tax 990 support in Form 990-T?
• Do I need to create a new business when my return gets rejected by the IRS?
• Can I bulk upload my entries in the contribution and list of officers section?
• What type of organization is required to add contributors' names and addresses in Schedule B?
• Why my EIN doesn't show up in your application?
• Is my e-sign needed while filing the return with the IRS?
• What should I consider before filing if my organization is being terminated?
• How can I buy prepaid credits for my account?
• Can I file Schedule N using the interview-based filing method?
• What basic details do I need to provide to file a return?
• Can I paper file 990 Forms for my organization?
• Can I file 990 Forms for previous years?
• Why did ExpressTaxExempt change to Tax990, and what are the things to be remembered?
• What is the penalty for filing Form 1120-POL late?
• How do I add a new organization in my Tax990 account?
• Which sections does Tax990 support bulk upload?
• How to give access to other users to manage 1120-POL Forms in Tax990?
• What information is needed to file Form 1120-POL?
• Can I retransmit my rejected 1120-POL Form with Tax990?
• Can I share my 1120-POL Form with other users to review before I e-file?
• Does the IRS require political organizations to attach Schedule D to their Form 1120-POL return?
• Can I continue a Form 1120-POL that I started but didn't finish in my Tax990 account?
• What is the purpose of IRS Form 8038-CP?
• Who must file Form 8038-CP?
• When is the due date to file Form 8038-CP?
• What are the types of Bonds associated with form 8038-CP?
• Whom can the issuer contact regarding payment-related questions in Form 8038-CP?
• Is there a late filing penalty for Form 8038-CP?
• Is there any additional requirement when filing 8038-CP?
• What information can I amend in a Form 8038-CP return?
• I paper-filed by 8038-cp return. Can I amend it using your e-filing software?
• Can I amend a Form 8038-CP return filed with a different service provider?
• I haven’t received a verification code while creating a new account. How to fix the issue?
• I have entered the OTA/Verification code received from Tax990, but it shows that I have entered an incorrect code. How to fix this issue?
• How to edit the email address in my Tax990 account?
• When will I receive OTA notifications via email?
• Is it possible to access my account without using a password?
• What is two-factor authentication, and how does it work?
• How do I enable two-factor authentication for my account?
• How to use the recovery codes?
• Is it possible to disable two-factor authentication in my Tax990 account?
• How to view/get the recovery codes?
• How to find the legit authenticator app?
• How to find and use recovery code?
• How to authenticate my login using phone verification?
• How to use the authenticator app?
• Is it possible to change the account type from BO(Business Owner) to CPA (Tax Profession)?
• What is meant by fiscal tax year and calendar tax year?
• How to recall the form just transmitted?
• How to edit the PDF copies in Tax990?
• How to confirm the tax period?
• Can I file form 8868 again for the same tax year?
• Is Tax990 a Legit software to file my annual return to the IRS?
• How do I pay for your services?
• Do we support the RRF-1 Annual Registration form?
• How do we update the organization name?
• What is the possible reason for changing the accounting period?
• How to update the tax preparer's information?
• What is the cost to file form 8038-CP?
• How do I file a final return?