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Organization not reported details in Part 3 to calculate the Public Support [SA-F990-132] - How do I resolve it?

IRS Error Code - SA-F990-132

Organizations classified as public charities based on one of the Reasons for Public Charity specified in Schedule A Part I must provide the details for public support calculation.

What does it mean:

If your organization falls under any of the categories described in Schedule A, Part I, you must provide the details of your organization's public support in Part III.

Resolution:
Calculate and report the public support of your organization.

Here's how to report information on Public Support

  • From the dashboard, select the organization and the tax year.
     
  • You need to click on the 'Rejected by the IRS' button to find the list of errors for the rejected return. Then, click the 'Fix Me' button to resolve the rejection error. 
     
  • Based on the filing type you have chosen, you will be navigated to the corresponding page.
    • Interview-based filing - You'll be directed to Organizations Described in Section 509(a)(2) page. Here the organization must provide the appropriate details to calculate the Public Support value.
    • Form-based filing - You'll be directed to Part III, Section A, Line 8 of Schedule A. Here calculate the value of Public Support and enter it in column (f) total.
       
  • Review the details, and click the Transmit button to re-transmit your return to the IRS at no additional cost.

Note: We'll keep you informed on the status of the return once we hear back from the IRS.

For any further assistance, we recommend contacting the IRS e-Help Desk Toll-Free Number 1-866-255-0654.

Retransmit Rejected Returns for Free

  • As a part of the Tax990 Commitment, you can correct any errors and retransmit the rejected returns at no additional cost.
     
  • Need help resolving the issue? Contact our support team via live chat, phone (704) 839-2321, or email [email protected], and we’ll help you resolve.
     
  • If the return can’t be accepted, send an email to [email protected] for a refund, and we’ll respond within 24–48 hours.

    Click here to learn more about the Tax990 Commitment.

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