Why am I restricted from making a payment or transmitting the return?
208 views | Last modified 12/26/2023 7:14:01 AM EST |

You could be an additional user with prepare access to the organization, which has been shared by the admin. 

Not all additional users can pay and transmit the returns. Users with preparer access can only create, edit and delete the returns. If you want to make a payment or transmit the return, please contact the admin.   

To pay and transmit the return as an additional user, you must be provided with prepare and transmit access for that particular organization.

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